Greater Manchester launches major public consultation on how buses should be run

GREATER Manchester is launching a major public consultation to get a wide range of views on how the city-region’s bus services should be run.

People across the region and beyond are being invited to have their say on a proposed bus franchising scheme through the consultation, which runs from 12pm Monday 14 October to midnight Wednesday 8 January 2020.

A series of drop-in events are being held across Greater Manchester and people can find out more and give their views at as well as by email or writing to a freepost address.

Currently, in Greater Manchester, individual bus companies decide the routes, timetables, fares and standards. There is no coordination between bus services and other forms of public transport, and bus services across Greater Manchester are inconsistent.

Reforming the bus market is a key part of ‘Our Network’, Greater Manchester’s ten-year plan for a world-class, integrated public transport network, that makes getting around the city-region easy, accessible and affordable.

The proposed bus franchising scheme was developed as part of a comprehensive assessment comparing it with other realistic options – including new partnerships with the bus companies or leaving bus services as they are now.

It found that the proposed franchising scheme would be the best way to meet Greater Manchester’s objectives and future vision for buses – which include a joined-up integrated bus and public transport network, simple fares and ticketing, an improved customer experience, and better value for money.

Bus franchising is currently in place in London and other global cities. If franchising was introduced, Greater Manchester Combined Authority (GMCA) would coordinate the bus network – including routes, timetables, fares and standards – and contract bus companies to run the services.

GMCA is the first city-region in the UK to launch a public consultation on a proposed bus franchising scheme. Deputy Mayor Sir Richard Leese said: “This is a pivotal stage in Greater Manchester’s ambitions to deliver a bus network that works better for passengers and our economy.

“We think that the proposed bus franchising scheme is the best way to deliver a joined-up public transport network with simple fares and ticketing and the improved customer experience that passengers in Greater Manchester deserve.

“We are leading the way as the first combined authority to make use of new legislation and ask people for their views on whether or not this scheme is the best way to improve their bus services.

“However, no decisions have been made yet, which is why we want to hear what people think. Anyone can take part in the consultation, there is no lower age limit. You don’t have to live in Greater Manchester or be a regular bus user. In fact, we would like to hear from people who don’t currently travel by bus.

“It’s important that everyone has their say now. It’s not just bus passengers who could stand to gain. Our assessment shows that, if introduced, bus franchising could have wide-ranging economic benefits over the long-term.

“So, whether you catch the bus or not, we want to hear from you.”

Since the assessment of a proposed franchising scheme for Greater Manchester was completed, the government has indicated that it will support Greater Manchester to “deliver a London-style bus system in the area” which could include revenue funding. If government funding becomes available, this could offset any local contribution – including any requirement from the council tax/Mayoral precept.

Following the public consultation, GMCA will publish a report giving its response. The Mayor of Greater Manchester, Andy Burnham, would then decide whether to implement the proposed franchising scheme.

Responses can be made online at (online survey or downloadable questionnaire).

Written responses and questionnaires (also in public buildings across Greater Manchester) can be emailed to or posted to “Freepost GM BUS CONSULTATION”.

Any questions can be made by email to or by phoning 0161 244 1100.


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